Event Attendees as Webcast Registrants

The ON24 Plugin creates a Scheduled Process called “ON24 – Create Registrants” as part of the installation. This process automatically registers Attendees for any Events that have been synchronised with ON24 using the “Create Webcast” process outlined here. 

The integration will find any Event Attendee that has a status of Registered. Only Attendees that have an email address populated on the associated Person record in the “Email Address” standard Workbooks field are invited. 

NOTE: Custom Email Fields, or the Alternate Email address field are not supported, and will not work for this process. The Event Attendee will be ignored.

Upon successful registration, each Attendee will receive an email from ON24 with details of how to join and a summary of the Webcast they have been registered too. The content of the registration email can be configured directly in ON24 as required. The integration sets these fields on each Event Attendee:

On an Event, Event Speakers can be added under a separate tab. These records are automatically created as Event Attendees but are ignored by this process. If this process finds an Attendee that is also an Event Speaker, the status of the Attendee will be updated to Speaker and ignored from future checks.