Knowledgebase articles
- Welcome to the Knowledge Base
- Introduction
- Our Approach to Accessibility
- Getting Started
- Preferences
- Activities
- Cases
- Introduction to Cases
- Displaying & Adding Cases
- Managing Cases
- Using the Case Portal
- Email
- Importing Data
- Leads
- Marketing
- Introduction to Marketing
- Event Management
- Compliance Records
- Force24
- Spotler Integration
- What is Spotler?
- Navigating your Spotler homepage
- Introduction to GatorMail
- GatorMail Configuration
- Sending Emails in GatorMail
- Advanced Features
- Setting up the Plugin
- Viewing Web Insights Data on your Form Layouts
- Domain Names and Online Activities
- Reporting incorrect Leads created through Web Insights
- Reporting on Web Insights data
- Using UTM Values
- Why aren’t Online Activities being created in the database?
- Why is GatorLeads recording online activities in a foreign language?
- GatorSurvey
- GatorPopup
- Integrations
- Mapping
- DocuSign Functionality
- DocuSign – Worked Examples
- DocuSign – Reporting
- Adobe Sign Integration
- Zapier
- Introduction to Zapier
- Available Triggers and Actions
- Linking your Workbooks Account to Zapier
- Posted Invoices to Xero Invoices
- Xero payments to Workbooks Tasks
- New Case to Google Drive folder
- New Case to Basecamp Project
- New Workbooks Case to JIRA Ticket
- Jira Issue to new Case
- 123FormBuilder Form Entry to Case
- Eventbrite Attendee to Sales Lead and Task
- Facebook Ad Leads to Sales Leads
- Wufoo Form Entry to Sales Lead
- Posted Credit Note to Task
- Survey Monkey responses to Tasks
- Multistep Zaps
- Email Integrations
- Microsoft Office
- Auditing
- Comments
- People & Organisations
- Introduction to People & Organisations
- Using Postcode Lookup
- Data Enrichment
- Reporting
- Using Reports
- Advanced Reporting
- Transaction Documents
- Displaying & Adding Transaction Documents
- Copying Transaction Documents
- Transaction Documents Fields Help
- Transaction Documents Line Items Help
- Printing & Sending Transaction Documents
- Managing Transaction Document Currencies
- Managing Transaction Document Statuses
- Setting a Blank Default Currency on Transaction Documents
- Credit Notes
- Customer Orders
- Invoices
- Quotations
- Supplier Orders
- Sagelink
- Configuration
- Contact Support
- Releases & Roadmap
PDF Configuration
An overview of what customisation you can do to the PDF Documents within Workbooks.
Document Templates are used to create PDF output documents in Workbooks. These are used to create ‘final’ print-ready documents (as opposed to plain templates which are based on ‘HTML’ and create editable documents). PDF templates can be used to create output for most types of record:
Tip
Check your Own Organisation details are accurate so that they appear correctly on your PDF output documents.
- Opportunities
- Customer Quotations
- Customer Orders
- Invoices
- Credit Notes
- Customer Contracts
- Supplier Orders
- Sales Leads
- Person
- Organisations
- Meetings
- Tasks
- Products
- Cases
By default, Workbooks is supplied with a Document Template called unified.xsl which is configured for use with Quotations, Orders, Invoices, Contracts, Credit Notes and Supplier Orders. System Administrators can change the appearance of this template:
- Changing the colour of the font, the table header backgrounds and gridlines.
- Uploading your company logo for use within the document.
- Controlling whether a signature block or bank account details are displayed on the PDF.
This template pulls through information from your Own Organisation record (such as your company name and address and the VAT and Registration numbers), as well as the relevant data from the specific transaction for which you’re creating a PDF document.
Most customers can achieve the output they require using the default unified.xsl template. However, by uploading a custom template you can create PDFs with completely different appearance and content while still retaining the ability to customise it in minor ways. The section Creating Custom Document Templates describes how to do this.