Knowledgebase articles
- Welcome to the Knowledge Base
- Introduction
- Getting Started
- Preferences
- Activities
- Cases- Introduction to Cases
- Displaying & Adding Cases
- Managing Cases
- Using the Case Portal
 
 
- Email
- Importing Data
- Leads
- Marketing- Introduction to Marketing
- Event Management
- Compliance Records
- Spotler Integration- What is Spotler?
- Navigating your Spotler homepage
- Introduction to GatorMail
- GatorMail Configuration
- Sending Emails in GatorMail
- Advanced Features
 
- Setting up the Plugin
- Viewing Web Insights Data on your Form Layouts
- Domain Names and Online Activities
- Reporting incorrect Leads created through Web Insights
- Reporting on Web Insights data
- Using UTM Values
- Why aren’t Online Activities being created in the database?
- Why is GatorLeads recording online activities in a foreign language?
 
- GatorSurvey
- GatorPopup
 
 
- Integrations- SFTP/FTP Processes
- Mapping
- Docusign Integration- DocuSign Functionality
 
- Adobe Sign Integration
 
- Zapier- Introduction to Zapier
- Available Triggers and Actions
- Linking your Workbooks Account to Zapier
- Posted Invoices to Xero Invoices
- Xero payments to Workbooks Tasks
- New Case to Google Drive folder
- New Case to Basecamp Project
- New Workbooks Case to JIRA Ticket
- Jira Issue to new Case
- 123FormBuilder Form Entry to Case
- Eventbrite Attendee to Sales Lead and Task
- Facebook Ad Leads to Sales Leads
- Wufoo Form Entry to Sales Lead
- Posted Credit Note to Task
- Survey Monkey responses to Tasks
 
- Multistep Zaps
 
- Email Integrations
- Microsoft Office
 
- Auditing
- Comments
- People & Organisations- Introduction to People & Organisations
- Using Postcode Lookup
- Data Enrichment
 
- Reporting
- Transaction Documents- Displaying & Adding Transaction Documents
- Copying Transaction Documents
- Transaction Documents Fields Help
- Transaction Documents Line Items Help
- Printing & Sending Transaction Documents
- Managing Transaction Document Currencies
- Managing Transaction Document Statuses
- Setting a Blank Default Currency on Transaction Documents
 
- Credit Notes
- Customer Orders
- Invoices
- Quotations
- Supplier Orders
- Sagelink
 
- Configuration
- Workbooks Support: Your Go-To Guide
- Releases & Roadmap
Users
                            Last updated : 3rd December 2010
                                                    
                                                    An overview of what ‘Users’ are and what control you have over what they can see/do in Workbooks.
 Who within your Organisation is going to be using Workbooks?  Make a list of who they are and give some thought to which areas of Workbooks you want them to be able to use.
Who within your Organisation is going to be using Workbooks?  Make a list of who they are and give some thought to which areas of Workbooks you want them to be able to use.
When creating a new User you can specify:
- Which Edition and Extension(s) they can use.
- Which Own Organisation(s) they represent.
- Which User Groups they belong to (and thus what Capabilities they have).
- Which authentication method they are able to log in through, whether it be Google, Microsoft etc.
After creating a new User you can:
- Assign records by using the “Assigned To” field within the different record Form Layouts.
- Run automatic processes and assign API Keys to specific users.
- Grant access to certain Databases.
- Change password within User record.
NOTE: If a user does not have a valid license allocated to them, it will not be possible to assign records to them.
                                    Was this content useful?
                                    
                                
                                 
                                             
                                             
                                             
                                             
											






 
                                 
                                 
                                 
                                