Knowledgebase articles
- Welcome to the Knowledge Base
- Introduction
- Training
- Getting Started
- Preferences
- Activities
- Cases
- Importing Data
- Leads
- Marketing
- Introduction to Marketing
- Marketing Campaigns
- Mailing Lists
- Products
- Mailshots
- Upload Library
- Templates
- Event Management
- Compliance Records
- Spotler Integration
- What is Spotler?
- Navigating your Spotler homepage
- GatorMail
- GatorLeads / Web Insights
- Tracking Code
- Setting up the Plugin
- Viewing Web Insights Data on your Form Layouts
- Domain Names and Online Activities
- Reporting incorrect Leads created through Web Insights
- Reporting on Web Insights data
- Using UTM Values
- Why aren’t Online Activities being created in the database?
- Why is GatorLeads recording online activities in a foreign language?
- GatorSurvey
- GatorWorkflow
- GatorPopup
- Opportunities
- Projects
- Integrations
- Mapping
- Electronic Signing Tools
- Creditsafe Integration
- Zapier
- Introduction to Zapier
- Available Triggers and Actions
- Linking your Workbooks Account to Zapier
- Setting up Zaps
- Posted Invoices to Xero Invoices
- Xero payments to Workbooks Tasks
- New Case to Google Drive folder
- New Case to Basecamp Project
- New Workbooks Case to JIRA Ticket
- Jira Issue to new Case
- 123FormBuilder Form Entry to Case
- Eventbrite Attendee to Sales Lead and Task
- Facebook Ad Leads to Sales Leads
- Wufoo Form Entry to Sales Lead
- Posted Credit Note to Task
- QuickBooks Online
- Survey Monkey responses to Tasks
- Multistep Zaps
- Email Integrations
- Email Dropbox
- Workbooks Exchange Server Sync
- Workbooks Outlook Connector
- RevenueGrid Intelligence and Engage
- Event & Webinar Integration Tools
- GoToWebinar
- ON24
- Microsoft Office
- Outreach
- Installation
- Outreach Authentication
- Sync People to Outreach Prospects
- Sync Organisations to Outreach Accounts
- Sync Workbooks Opportunities to Outreach
- Sync Tasks/Activities from Workbooks to Outreach
- Sync Outreach Sequences to Workbooks
- Sync Outreach Sequence States to Workbooks
- Sync Outreach Sequence Step Numbers to Workbooks
- Sync Prospects/Accounts/Opportunities from Outreach to Workbooks
- Sync Outreach Tasks/Calls/Meetings to Workbooks
- Scribe/Workbooks Connector
- RingCentral
- Auditing
- Comments
- People & Organisations
- Reporting
- Introduction to Reporting
- Using Reports
- Introduction to Charts
- Exporting Reports
- Advanced Reporting
- Report Snapshots
- Dashboards
- Transaction Documents
- Introduction to Transaction Documents
- Displaying & Adding Transaction Documents
- Copying Transaction Documents
- Transaction Documents Fields Help
- Transaction Documents Line Items Help
- Printing & Sending Transaction Documents
- Managing Transaction Document Currencies
- Managing Transaction Document Statuses
- Setting a Blank Default Currency on Transaction Documents
- Credit Notes
- Customer Orders
- Invoices
- Quotations
- Supplier Orders
- Contract Management
- Sagelink
- Introduction to Transaction Documents
- Auditing
- Configuration
- Introduction to System Administration
- Users & Security
- Database
- Accounting
- Email & Integration
- Customisation
- Creating & Modifying Picklists
- Theme
- Record Types
- Creating Custom Fields
- Report-based Custom Fields
- Linked Fields & Reference Fields
- Record Templates
- Form Layouts
- Customising relationships between parties
- Opportunity Stages
- Custom Records
- Sign In Customisation
- Automation
- Contact Support
- Releases & Roadmap
Setup On the Day Registration App
Last updated : 22nd April 2020
If you installed the Event Management module before 25 April 2020, please follow the below instructions:
- Navigate to Start > Configuration > Automation > Processes > Web Processes
- Add a new process:
- Name: “Event Management Check In”
- Script: “Script Library” -> “Event Management Check In”
- Set the parameters:
- assign_order_to: Apply the same values as are currently set in Event Management web process – Start > Configuration > Automation > Processes > Web Processes, then select Event Management. Once there, look on the Parameter Values tab for the assign_order_to values.
- assign_person_to: Apply the same value as is currently set in Event Management web process – Start > Configuration > Automation > Processes > Web Processes, then select Event Management. Once there, look on the Parameter Values tab for the assign_person_to values.
- assign_organisation_to: Apply the same value as is currently set in Event Management web process – Start > Configuration > Automation > Processes > Web Processes, then select Event Management. Once there, look on the Parameter Values tab for the assign_organisation_to values.
- company_name: your company name
- event_management_process_identifier: event_management
- Anonymous access should be unchecked
- Run As: Current User
- Go to Start > Configuration > Customisation > Record Types > Events
- Open the “Fields” tab
- Add a new custom field of type “Iframe” with the below details:
- Field label: Check In
- URL: /process/@db@/event_management_check_in?registertoeventid=@id@&iframe=1
- Show as tab: true
- Show by default: true
Testing Steps to confirm correct installation
- Open the Web process in a new browser tab:
- Open the web process “Event_Management_Check_In” by navigating to Start > Configuration > Automation > Processes > Web Processes
- Click on the button near process URL, as shown below:
- This should now open a new tab with the Event Management Check in process
- Open the Web process in an Event Record:
- Open any existing Event Record
- You will now see a new tab called “Check In” in the open window within the Event Record
Description of the process parameters
- assign_order_to – The queue id for the assignee creating a new order, when we create new registrations using the Check In module
- assign_person_to – The queue id for the assignee creating a new person, when we create new registrations using the Check In module
- assign_ organisation_to – The queue id for the assignee creating a new organisation, when we create new registrations using the Check In module
- company_name – This is only used for the web browser tab title, when using the Check In web process not from within the Event Record, but in a separate browser tab. This parameter is not required. The tab title is being displayed: “(Company name) – Events” (if we have company_name value) or just “Events” if the company_name value is empty.
- event_management_process_identifier – This value is used when generating the URL for Event Management if we want to add a new Attendee on a paid event.